Order 

Orders may be placed online at velovis.com at any time. A Velovis & Co. Jewelry representative will confirm all orders with an expected delivery date. If an item is in stock and available for shipping it will be sent immediately. If an item is not in stock it will be made to order and the item will usually take 10 days to deliver. A Velovis & Co. Jewelry representative will contact you with an estimated delivery date. If an item is made sooner than expected, it will be shipped immediately and you will be notified.

Orders placed during holiday seasons or when there is a high volume of orders can take longer than the allotted time window. A sales representative will notify you if the production time is longer than usual.

Velovis & Co. Jewelry reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined by the company.

If you have a specific question regarding availability, sizing, or anything else, please contact our sales representative at info@velovis.com

Shipping

- Velovis & Co. Jewelry ships locally and internationally free of charge.
- Please be aware that all orders will require a signature on delivery.
- Please keep this in mind when giving your delivery address (home or work) and for high value items we always recommend using your billing address.
- Once a product is shipped, standard delivery time is 1-3 working days in Turkey and five to seven working days in other countries.
- For international shipments outside the Turkey, all import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the under responsibility of the Velovis & Co. Jewelry.